Up themselves
This is classic. I called my bank today to discuss a piece of potential business, and spoke to what they call these days ‘a relationship manager.’ (Bank Managers used to be important people; now they’re sat at desks in call centres.) He told me that before we could go any further, he would have to obtain ‘cross border authority’ to talk to me, since I was calling from Spain. Still trying to get my head round that one.
Categories: General
Quintin Jardine's blog 
Funny, In all the years I have been back and forwards to the UK, I have never found the border at all cross.
He was maybe quite right and didn’t want your confidential conversation to be picked apart by GCHQ and NSA!