Blondie
I’m currently hanging on the telephone for ‘one of our advisers’ at HMRC, who will be with me ‘as soon as possible’. Fifteen minutes out of my life listening to crap repetitive music while waiting for a ‘yes’ or ‘no’ answer isn’t my idea of fun.
Categories: General
Quintin Jardine's blog 
Oh how I feel for you.
I had the misfortune to endure their new voice recognition system the other week.
After five or six failed attempts at advising my NI Number and Date of Birth, I’m afraid I lost the plot and shouted ” St Andrews. Day – named after me”.
Next thing I knew I was speaking to a delightful young lady from Newcastle.