Quintin Jardine's blog

The above is the number for the Covid vaccine help line. I called it today because my wife is on the priority list and so am I, as an unpaid carer.

There is one question that nobody seems able to answer, hence my call. We will be contacted, they say, through the NHS. However, all my interaction as a carer is through the local authority, and there is no bridge between the two. In other words, how will the NHS know who to contact?

I was connected, no problem, sat through the introductory chat, and selected the appropriate option. It rang for thirty seconds, maximum, until a voice announced, ‘I’m sorry , there is no one available to take your call. Goodbye.’ Buzzzzzz.

I have to say, that doesn’t fill me with confidence.