Home > General > Sorry friends, but it’s not my fault

Sorry friends, but it’s not my fault

In Scotland, BT is my internet provider. I run my email though a separate Gmail account, but the BT package comes with a built in email address. I have never used it, and yet it has been hacked three times, and used to send spam mail. ‘How can this be?’ you ask. Well, it seems that the BT account automatically copies my Gmail contacts, and uses them.

After the first incident I deleted all contacts from the account, but the damn thing went and did it again.

Finally after the third hacking, I went into the BT system and closed the email account; I took the address out of play altogether. Or so I thought. This morning, that deleted account was hacked again. I don’t know what to do any more, and I’m stuck with the infuriating problem, since I’ve just renewed with them for another year.

So here’s my message. Be as entranced as you like by Simon and all the other twats in the BT tv ads. Be as sold as you like on the Superfast, To Infinity and Beyond service that they offer. But never forget this. BT Internet security is bloody useless.

Categories: General
  1. Lorn
    January 19, 2015 at 1:18 pm

    Not much you can do now, all your contacts have already been harvested from your account and will be on a spammers list somewhere, if you don’t intend to use the email account again try changing the password to something with a mass of random letters & numbers that will make it harder for Bots to crack, it wont stop the emails from the already harvested list but might prevent future hacks…I’ve had a few from your BT mail but I know you are unlikely to be contacting me so I hit the delete button without reading them…hope this helps. 🙂

  2. Fergus
    January 21, 2015 at 9:30 am

    Sign of the times. Having to change a password to access an account that no longer exists is mind-boggling. However, the account still exists and everything you have ever used it for still exists “out there.” Same with Facebook and Twitter, etc., nothing is ever completely gone. When you think you’ve erased/deleted/reformatted your hard drive, even jumped up and down on it, the police forensic guys or others can still find out what was on it. No escape, there is no fool-proof security (governments are regularly hacked, sometimes just for fun). Operators selling data to other operators is another story altogether but they do and all our personal data is “out there” somewhere. “They” know what we buy, what we look at, where we go and what we do, in short “1984” has happened and the only solution is to be beware. Internet is useful but it is a monster.

  3. Tez
    January 25, 2015 at 5:36 pm

    Short and to the point LEAVE BT

    • January 25, 2015 at 5:59 pm

      Why should I have to? It’s our national flagship. A better option is for it to get its security right.

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